CRM & Web App Development
the thing your spreadsheet is pretending to be
Custom software, dashboards, automation
What's included
- Requirement mapping
- WhatsApp CRM builds
- Booking & availability systems
- Customer & client portals
- Admin dashboards
- Workflow automation
- Automated notifications
- Payment & invoicing flows
- Role-based access
- Hosting, backups & support
How it runs
- 01
Map
We sit with your team and chart how the work moves today.
- 02
Build
Built in stages you can use early, not one big reveal.
- 03
Adopt
Data migrated, team trained, and we stay on for support.
Our work
All projects
Read the detail
The Umbrella Crew builds custom CRMs and web apps for businesses in Kerala — WhatsApp CRMs, booking and availability systems, customer portals and admin dashboards. We map how your team works today, then build the software around it in stages, so you start using it in weeks rather than months.
When a spreadsheet is no longer enough
Leads arrive on WhatsApp, calls, Instagram and the website, and somebody copies them into a sheet — when they remember. Bookings live in a diary. Stock lives in someone's head. That is the point where a simple, custom system pays for itself.
What we build
- WhatsApp CRMs that collect every enquiry in one inbox and assign it to the right person
- Booking and availability systems with live calendars and automatic confirmations
- Customer and dealer portals, admin dashboards and reports
- Automated notifications by WhatsApp, SMS and email
- Payment, invoicing and approval flows with role-based access
How we keep it practical
We sit with your team, chart how work actually moves, and build the smallest useful version first. You use it early, we improve it in short stages, and we migrate your data and train your staff. Because we also run marketing, the CRM is connected to your ads, website and social from the start.
Questions
What is a WhatsApp CRM?
A WhatsApp CRM puts every WhatsApp enquiry into a shared inbox where your team can assign leads, add notes, set follow-ups and see the history of each customer — instead of conversations being scattered across personal phones.
Can you build a booking system for my venue or rental business?
Yes. We build booking websites with live availability calendars, online and walk-in bookings in one system, automatic notifications and an admin dashboard your team runs the business from.
How long does a custom CRM take?
A first usable version usually takes four to eight weeks depending on the workflows involved. We then add features in short stages, so you are never waiting months to see progress.
Do I own the software and the data?
Yes. Your data is yours, and we agree ownership, hosting and support terms in writing before the build starts.